Eric is really expierenced and very patient and helpfull when discussing options for trips. Even though we were really late with planning our trips, he managed to arrange everything that we wanted.The trips were great, the North of Vietnam is beautiful. We especially enjoyed staying over in Cao Bang (before going to Ban Gioc), the views and the people there are amazing. We also really enjoyed Lan Ha Bay. And also during the trips we contacted him a few times and he helped us so kindly with several issues (that were our own fault). We were really satisfied and grateful to book our trips with Get up And Go Vietnam. Thank you so much Eric (and team), we would recommend to book with you to everyone that goes to Vietnam!